Sephora Sales and Service Leader

Boca Raton • USA

Monday, December 23, 2024

Sephora, a leading beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and a unique shopping experience. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where employees are encouraged to express their individuality and creativity.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills with the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora prides itself on a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company values a collaborative and supportive work environment where innovation and creativity are encouraged.