Sephora Sales and Service Leader

Bloomington • USA

Friday, January 3, 2025

Sephora, a leading brand under the LVMH umbrella, is renowned for its innovative approach to beauty retail. As part of the world's largest luxury goods conglomerate, Sephora offers a dynamic work environment that emphasizes creativity, diversity, and excellence. Employees are encouraged to embrace their individuality while contributing to the brand's mission of delivering exceptional customer experiences.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The brand is committed to creating a supportive and dynamic work environment where innovation and collaboration thrive.