Sephora Sales and Service Leader
Sephora is a leading beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora provides a welcoming environment where everyone's uniqueness is celebrated. The company is dedicated to creating exceptional shopping experiences and fostering a supportive community for both clients and employees.
- Implement sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills.
- Ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership
- Client service
- Teamwork
- Communication
- Multitasking
- Adaptability
Prior leadership experience, preferably in retail sales or services.
The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Flex (on demand) position available for employees who can work anywhere from 0-19 hours a week.
Sephora values a diverse and inclusive workplace, providing equal opportunity employment and reasonable accommodations in recruiting processes. The company is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored.