Sephora Sales and Service Leader

Bloomingdale • USA

Thursday, January 16, 2025

Sephora, a distinguished brand under the Selective Distribution division, is renowned for its unparalleled beauty retail experience. As part of a global conglomerate, Sephora offers a dynamic and inclusive work environment, fostering innovation and excellence in the beauty industry.

1. Implement sales and service experiences that adhere to Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational tasks.
3. Execute the client service model and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

Compensation is hourly and depends on qualifications, experience, and other business factors.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora is committed to creating a diverse and inclusive beauty community where everyone's uniqueness is celebrated. The company values a respectful and supportive workplace culture, offering meaningful rewards and opportunities for career growth.