Sephora Sales and Service Leader

Bethesda • USA

Monday, September 29, 2025

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Renowned for its curated selection of beauty products, Sephora offers an unparalleled shopping experience, emphasizing innovation and customer satisfaction. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where creativity and individuality are celebrated.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity.
7. Uphold company policies to create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Comfortable in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge and training.
5. Physically able to lift and carry up to 50 pounds.

Minimum of 2 years in a leadership role within retail, hospitality, or a service environment.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, inclusion and belonging initiatives, and meaningful rewards.

Sephora prides itself on creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company is committed to inclusivity and provides a supportive environment for personal and professional growth.