Sephora Sales and Service Leader

Bethesda • USA

Thursday, July 24, 2025

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and innovation. As an esteemed employer, Sephora offers a dynamic work environment where creativity and diversity are celebrated.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, alongside opportunities for career advancement and a supportive work environment that values diversity and inclusion.

Sephora is dedicated to fostering a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture is one of respect, creativity, and innovation, where each individual's uniqueness is celebrated.