Sephora Sales and Service Leader

Berkeley • USA

Tuesday, September 2, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive work environment that encourages professional growth and celebrates diversity. The company is dedicated to creating a community where employees can thrive and contribute to the brand's success.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity where everyone feels empowered.
7. Uphold Sephora standards by following company policies and creating a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Comfortable in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge and training.
5. Physically able to lift and carry up to 50 pounds.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$28.00 - $34.30/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Flexible scheduling and reliability are required, with full-time hours ranging from 30-40 hours per week.

Sephora fosters an inclusive and diverse workplace culture where uniqueness is celebrated, and everyone is respected. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions and considers all qualified applicants without regard to various protected categories.