Sephora Sales and Service Leader

Beachwood • USA

Saturday, February 22, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its commitment to innovation and excellence, Sephora offers a dynamic environment where employees are encouraged to thrive and grow. As part of a global network, Sephora provides opportunities for career advancement and professional development within the luxury beauty sector.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management.
2. Customer service excellence.
3. Sales strategy execution.
4. Communication and interpersonal skills.
5. Adaptability and problem-solving.

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to creating an environment where employees feel respected and honored, promoting a positive and inclusive workplace.