Sephora Sales and Service Leader
Sephora, a leading retailer in the beauty industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment that fosters creativity and growth. As an employer, Sephora is committed to diversity, inclusion, and creating a community where every employee's uniqueness is celebrated and respected.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) for success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy implementation
- Communication and interpersonal skills
- Operational compliance
Prior leadership experience in retail sales or services is required.
$27.15 - $33.41 per hour, depending on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.
Sephora prides itself on fostering a diverse and inclusive workplace culture where employees are encouraged to be themselves. The company is dedicated to creating a beauty community that celebrates individuality and offers meaningful rewards and career growth opportunities.