Sephora Sales and Service Leader

Baltimore • USA

Wednesday, September 3, 2025

Sephora, a leading name in the beauty industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products from classic and emerging brands. As an employer, Sephora is committed to fostering an inclusive environment where creativity and individuality are celebrated.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

1. Proven ability to coach and inspire teams to achieve goals.
2. Strong sales and client service skills.
3. Excellent communication and interpersonal skills.
4. Ability to thrive in a fast-paced and dynamic environment.
5. Quick learner with the ability to absorb and share product knowledge and training.
6. Physical ability to lift and carry up to 50 pounds.

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.

Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company is committed to inclusivity and belonging, ensuring a supportive environment for all employees.