Sephora Sales and Service Leader

Baltimore • USA

Saturday, July 19, 2025

Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, is renowned for its commitment to fostering an inclusive and dynamic work environment. As a part of the Selective Distribution business group, Sephora offers employees the opportunity to thrive in a vibrant and innovative retail setting.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Adaptability and resilience

Minimum of 3 years in a leadership role, preferably within retail sales or services.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees can also take advantage of flexible work arrangements.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated, and diversity is respected and honored. The company values a workplace that is inclusive and supportive, providing equal opportunities for all employees.