Sephora Sales and Service Leader

Aventura • USA

Wednesday, January 8, 2025

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its unparalleled selection of prestige products and commitment to innovation in the beauty industry. As part of the LVMH group, Sephora benefits from the conglomerate's global reach and dedication to luxury, quality, and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy implementation
4. Operational compliance
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, with actual pay depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated and respected. The company is committed to creating a community that honors uniqueness and provides equal opportunities for all employees.