Sephora Sales and Service Leader

Austin • USA

Tuesday, April 22, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to luxury and quality. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where innovation and creativity thrive. The brand is synonymous with exceptional customer service and a dynamic work culture that encourages personal and professional growth.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience, preferably in retail sales or services, is required.

$25.00 - $30.82 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees may also benefit from flexible work arrangements.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, providing a supportive and dynamic workplace that encourages growth and innovation.