Sephora Sales and Service Leader

Austin • USA

Friday, April 4, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive and dynamic work environment. As an employer, Sephora is committed to diversity, inclusion, and the professional growth of its employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility, along with diversity, inclusion, and belonging initiatives.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is dedicated to creating an environment where everyone feels respected and honored, promoting a supportive and dynamic workplace.