Sephora Sales and Service Leader

Austin • USA

Monday, March 24, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is renowned for fostering an inclusive and dynamic work environment, where innovation and diversity are celebrated. The brand is committed to providing exceptional customer experiences and nurturing talent within the organization.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in selling, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Leadership experience in retail sales or services is preferred.

Compensation is hourly and depends on qualifications and experience. Details about company benefits can be found on Sephora's website.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company values a collaborative and innovative work environment, encouraging personal and professional growth.