Sephora Sales and Service Leader

Austin • USA

Tuesday, February 18, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment that celebrates diversity and encourages professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and multitasking
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$25.00 - $30.82 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, providing a supportive environment for all employees.