Sephora Sales and Service Leader

Aurora • USA

Tuesday, June 17, 2025

Sephora, a leading beauty retailer under the umbrella of the LVMH conglomerate, is renowned for its unparalleled selection of cosmetics and skincare products. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment where innovation and creativity are highly valued. The company is dedicated to providing exceptional customer experiences and empowering its employees to excel in their roles.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.
6. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, including diversity, inclusion, and belonging initiatives.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring a supportive and dynamic workplace environment.