Sephora Sales and Service Leader

Aurora • USA

Tuesday, February 18, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its dedication to beauty and personal care. As part of the global luxury conglomerate LVMH, Sephora offers a dynamic and inclusive workplace that values diversity and innovation, providing employees with opportunities for growth and development in the beauty retail industry.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, alongside diversity, inclusion, and belonging initiatives.

Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is committed to diversity, inclusion, and providing a supportive environment for all employees.