Sephora Sales and Service Leader

Sephora, a distinguished entity within the Selective Distribution division, is a premier global beauty retailer renowned for its curated selection of high-quality products and exceptional customer service. As part of a larger conglomerate, Sephora benefits from the robust support and resources of its parent company, ensuring a dynamic and innovative work environment.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

A minimum of 3 years of leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging. Employees enjoy meaningful rewards and flexible work arrangements.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is committed to creating an environment where employees feel respected and honored, with opportunities for growth and development.