Sephora Sales and Service Leader

Atlanta • USA

Thursday, February 13, 2025

Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in beauty retail, renowned for its innovative approach to cosmetics and skincare. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment, offering employees opportunities to grow within the company and the broader LVMH group.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience, preferably in retail sales or services, is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where uniqueness is celebrated. The company values a diverse and inclusive workplace, providing equal opportunities for all employees.