Sephora Sales and Service Leader
Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in high-quality products. As an employer, Sephora is renowned for its commitment to diversity, inclusion, and fostering a community where every individual's uniqueness is celebrated and respected. The company offers a dynamic work environment that encourages professional growth and development.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in sales, service, and operational tasks.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Client service excellence
- Sales strategy execution
- Operational compliance
- Communication and multitasking
Prior leadership experience in retail sales or services is preferred.
$23.00 - $28.25/hr, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.
Sephora fosters an inclusive and diverse workplace culture where employees are encouraged to express their unique identities. The company is committed to creating a supportive environment that promotes professional growth and personal development.