Sephora Sales and Service Leader

Ashburn • USA

Tuesday, July 15, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and cosmetics, Sephora is committed to providing an exceptional shopping experience. As an employer, Sephora fosters a diverse and inclusive workplace, celebrating individuality and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Minimum of 3 years of leadership experience in retail sales or services.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, ensuring that each employee's uniqueness is celebrated and respected. The company is committed to creating a supportive and dynamic work environment where employees can thrive.