Sephora Sales and Service Leader

Arlington • USA

Monday, June 2, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters an inclusive and dynamic environment where creativity and diversity are celebrated. The brand is dedicated to providing exceptional customer experiences and empowering its employees to excel in their careers.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. KPI monitoring and analysis

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The workplace culture is one of respect, empowerment, and continuous learning, fostering an environment where employees can thrive and grow.