Sephora Sales and Service Leader

Arlington • USA

Tuesday, March 18, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and quality. As an employer, Sephora is dedicated to fostering an inclusive and dynamic work environment, offering employees opportunities to grow within a global network of prestigious brands.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The workplace is dynamic, supportive, and committed to professional development.