Sephora Sales and Service Leader

Allen • USA

Wednesday, January 15, 2025

Sephora, a prestigious brand under the LVMH conglomerate, is renowned for its innovative approach to beauty retail. As a leader in the industry, Sephora offers a dynamic work environment where creativity and diversity are celebrated. The brand is committed to providing exceptional service and fostering a community where employees are valued and empowered.

1. Implement sales and service experiences in line with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Consistent and reliable attendance.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is dedicated to creating an environment where employees feel respected and valued, promoting a collaborative and innovative workplace.