Sephora Sales and Service Leader

Sephora, a prominent name in the beauty retail industry, is part of the Selective Distribution division. Known for its innovative approach to beauty, Sephora is committed to providing an unparalleled shopping experience. As an employer, Sephora fosters an inclusive and dynamic environment where diversity is celebrated, and employees are encouraged to thrive.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to fostering a workplace culture that values diversity, inclusion, and belonging. The company celebrates the uniqueness of each employee and is committed to providing equal opportunities for all.