Sephora Sales and Service Leader
Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty, offering a diverse range of products and services that cater to a wide array of clientele. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where creativity and individuality are highly valued.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to drive customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Communication and interpersonal skills
- Adaptability and problem-solving
Prior leadership experience in retail sales or services is preferred.
$23.00 - $28.25 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.
Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring an equitable workplace where all employees can thrive.


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