Sephora Sales and Service Leader

Aiea • USA

Tuesday, March 11, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty and retail, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated.

1. Implement and oversee sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company is committed to providing equal employment opportunities and reasonable accommodations for applicants with disabilities.