Sephora Sales and Service Leader

Aiea • USA

Monday, January 13, 2025

Sephora, a leader in the global beauty retail industry, is renowned for its curated selection of premium products and exceptional customer service. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers unparalleled opportunities for career growth and development within a dynamic and inclusive environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated. The company is committed to creating a supportive environment that values diversity, inclusion, and belonging.