Sephora Sales and Service Coordinator

Springfield • USA

Thursday, September 25, 2025

Sephora, a leading beauty retailer, is part of the Selective Distribution division, renowned for its commitment to excellence in customer service and innovative beauty solutions. As a member of the LVMH group, Sephora benefits from a rich heritage of luxury and quality, providing employees with unparalleled opportunities for growth and development within the beauty industry.

1. Coordinate services and events to ensure a seamless client experience.
2. Manage schedules for services, events, and team coverage.
3. Support team development by coaching team members to enhance service skills and promote loyalty programs.
4. Deliver exceptional service and personalized client experiences to achieve sales goals.
5. Execute daily operations including inventory management, store standards, cash handling, and administrative tasks.
6. Maintain visual merchandising standards to reflect Sephora’s brand and promotional guidelines.
7. Foster inclusivity and teamwork to promote a culture of openness and empowerment.
8. Uphold Sephora standards by following company policies and creating a safe shopping environment.

1. 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment.

1. Passion for client service and teamwork.
2. Ability to coach and guide store team members effectively.
3. Excellent communication and interpersonal skills.
4. Comfortable in a fast-paced environment with a strong client focus.
5. Quick learner with the ability to absorb and share product knowledge.
6. Physically able to lift and carry up to 50 pounds as needed.

1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment.

$21.00 - $25.73 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, including inclusion and belonging initiatives, and meaningful rewards.

Sephora fosters a culture of inclusivity and belonging, celebrating diversity and empowering employees to contribute to a vibrant beauty community. The company is committed to equal opportunity and provides reasonable accommodations for applicants with disabilities.