Sephora Sales and Service Coordinator
Sephora, a distinguished name in the realm of beauty and cosmetics, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to retail and an unwavering commitment to customer satisfaction, Sephora offers a dynamic and inclusive workplace where creativity and diversity are celebrated. As an employer, Sephora is dedicated to fostering an environment where employees can thrive and contribute to the brand's continued success.
- Support all aspects of sales and service initiatives to ensure an exceptional shopping experience.
- Coordinate paid services, events, and classes to enhance customer engagement.
- Implement and support loyalty programs to foster client retention.
- Manage cash handling processes to ensure a smooth and efficient checkout experience.
- Train and educate store teams on service offerings and customer experience best practices.
- Prior experience in retail sales and service, preferably in a coordinator role.
- Demonstrated passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in cash handling and point-of-sale systems.
- Ability to train and motivate team members.
- Customer-focused mindset with a passion for service excellence.
Previous experience in a retail sales and service environment, ideally in a coordinator capacity, is required.
$16.50 - $23.27 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.
Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The brand values a workplace where every individual's uniqueness is celebrated and respected, fostering an environment of creativity and innovation. Sephora's dedication to equality and inclusivity is reflected in its policies and practices, ensuring a supportive and empowering atmosphere for all employees.