Sephora Sales and Service Coordinator

Rochester • USA

Sunday, January 26, 2025

Sephora, a distinguished name in the realm of beauty and cosmetics, operates under the aegis of the LVMH Moët Hennessy Louis Vuitton conglomerate, a global leader in luxury goods. Renowned for its innovative approach to retail, Sephora offers an unparalleled shopping experience, combining a vast array of products with expert advice and personalized services. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and individuality are celebrated.

1. Support all aspects of sales and service initiatives to ensure an exceptional shopping experience.
2. Coordinate paid services, events, and classes to enhance customer engagement.
3. Implement and support loyalty programs to foster customer retention.
4. Manage cash handling processes to ensure a smooth and efficient checkout experience.
5. Train and educate store team members on service offerings and customer experience strategies.

1. Prior experience in retail sales and service, preferably in a coordinator role.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in cash handling and point-of-sale systems.
4. Ability to train and motivate team members.
5. Customer service excellence.

Prior experience in retail sales and service, ideally in a coordinator capacity, is required.

$16.50 - $23.27 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Sephora prides itself on cultivating a workplace culture that values diversity, inclusion, and belonging. The company is dedicated to creating a beauty community where every individual's uniqueness is celebrated, respected, and honored. Employees are encouraged to express their creativity and individuality, contributing to a vibrant and dynamic work environment.