Sephora Sales and Service Coordinator

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora is celebrated for its innovative approach to beauty retail, offering a diverse range of products and services that empower customers to express their unique beauty. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages professional growth and innovation.

1. Create an exceptional customer experience by fostering a welcoming environment and focusing on client needs.
2. Support sales and service initiatives, including paid services, events, classes, and loyalty programs.
3. Coach Beauty Advisors on customer engagement and loyalty program opportunities.
4. Plan, execute, and staff events, services, and classes effectively.
5. Ensure the store is well-presented, stocked, and aligns with Sephora's standards.
6. Provide strategic product and service suggestions to enhance store success.
7. Train Beauty Advisors and support brand partners.
8. Contribute to achieving store sales goals and adhere to Sephora's policies and standards.
9. Participate in inventory control and loss prevention programs.

1. 1-3 years of experience in a similar role within retail or service industries.
2. Strong communication skills with the ability to influence and motivate.
3. Technological proficiency and adaptability to systems.
4. Resilience and adaptability to changing priorities.
5. Strong organizational and planning skills.
6. Ability to work a flexible schedule, including weekends and evenings.

1. Customer service excellence
2. Sales and service initiative support
3. Coaching and training
4. Event planning and execution
5. Inventory management
6. Strong communication
7. Technological proficiency
8. Organizational skills

1-3 years of experience in a similar role supporting sales, training, and client service, preferably in retail or service industries.

$16.50 - $23.27 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is dedicated to creating a diverse and inclusive beauty community where every individual's uniqueness is celebrated. The company is committed to driving diversity, equity, and inclusion in all aspects of its business, fostering a culture of respect, teamwork, and innovation.