Sephora Sales and Service Coordinator

Sephora, a leader in the beauty retail industry, is renowned for its curated selection of high-quality products and exceptional customer service. As part of the LVMH Moët Hennessy Louis Vuitton group, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees a dynamic and inclusive work environment.

1. Coordinate services and events to enhance the in-store experience.
2. Manage schedules for services, events, and team coverage to ensure seamless client interactions.
3. Support team development by coaching team members to enhance service skills and promote loyalty programs.
4. Deliver exceptional service by providing personalized client experiences and contributing to sales goals.
5. Execute daily operations, including inventory management, store standards, cash handling, and administrative tasks.
6. Maintain visual standards by assisting with visual merchandising to reflect Sephora’s brand and promotional guidelines.
7. Foster inclusivity and teamwork by promoting a culture of openness and empowerment.
8. Uphold Sephora standards by following company policies and creating a safe shopping environment.

1. 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment.
2. Passion for client service, teamwork, and supporting team development.
3. Ability to coach and guide store team members effectively.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced environment with a strong client focus.
6. Quick learner with the ability to absorb and share product knowledge.
7. Physically able to lift and carry up to 50 pounds as needed.

1. Client service excellence
2. Team leadership and coaching
3. Effective communication
4. Interpersonal skills
5. Adaptability in fast-paced environments
6. Product knowledge acquisition
7. Physical stamina

1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment.

$19.80 - $26.00 per hour, dependent on qualifications, experience, and geographic location.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering an inclusive and supportive work environment.

Sephora is committed to fostering an inclusive and empowering culture where diversity is celebrated, and all employees feel valued and respected. The company promotes a community where uniqueness is honored, and team members are encouraged to contribute to a vibrant and dynamic workplace.