Sephora Sales and Service Coordinator

Beachwood • USA

Monday, January 13, 2025

Sephora, a leader in the global beauty industry, is renowned for its innovative approach to retail and its commitment to providing an unparalleled shopping experience. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora benefits from the strength and prestige of a world-class luxury group, offering employees a dynamic and inclusive work environment.

1. Support all aspects of sales and service initiatives to ensure an exceptional shopping experience.
2. Coordinate and manage paid services, events, and classes within the store.
3. Implement and support loyalty programs to enhance customer retention.
4. Handle cash transactions, ensuring accuracy and efficiency in the checkout process.
5. Train and educate store teams on service offerings and customer experience strategies.

1. Prior experience in retail sales and service, preferably in a coordinator role.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Retail sales expertise
2. Customer service excellence
3. Event coordination
4. Cash handling proficiency
5. Team training and development
6. Strong communication
7. Multitasking ability

Prior experience in retail sales and service, ideally in a coordinator capacity, is required.

$16.50 - $23.27 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking a balance with other commitments.

Sephora is dedicated to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company is committed to equal opportunity employment and provides reasonable accommodations for applicants with disabilities or medical conditions.