Sephora Sales and Service Coordinator

Austin • USA

Thursday, March 6, 2025

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution business group. Renowned for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where employees are encouraged to grow and develop their skills. As a part of the LVMH group, Sephora benefits from the resources and prestige of a leading luxury conglomerate.

1. Support all aspects of sales and service initiatives to ensure an exceptional shopping experience.
2. Coordinate paid services, events, and classes to enhance customer engagement.
3. Implement and support loyalty programs to drive customer retention.
4. Handle cash transactions to ensure a smooth checkout process.
5. Train store teams on service offerings and customer experience.

1. Prior experience in retail sales and service, preferably in a coordinator role.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Customer service excellence
2. Event coordination
3. Cash handling
4. Team training
5. Multitasking
6. Communication

Prior experience in retail sales and service, preferably in a coordinator role, is required.

$19.50 - $25.05 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, including a Flex position for employees who can work 0-19 hours a week, providing work-life balance.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values teamwork, innovation, and a passion for beauty, creating a vibrant and supportive community for all employees.