Sephora Sales & Education Ambassador

Sephora, a distinguished member of the LVMH family, is renowned for its commitment to empowerment, exploration, and the transformative power of beauty. As a leading global beauty retailer, Sephora's innovative spirit and dedication to excellence have propelled it to the forefront of the industry, outpacing market growth. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores alongside a thriving online platform, with plans for continued expansion. The brand offers a dynamic range of roles and is headquartered in the vibrant Sydney CBD.

1. Track and analyze weekly and monthly sales data to identify trends and areas for improvement.
2. Implement strategies to enhance sales performance in stores.
3. Cultivate strong relationships with store teams to expand opportunities for the Sephora Collection brand.
4. Train and support store team leaders to enhance their confidence and product knowledge.
5. Collaborate with the training team to develop educational materials and conduct brand activities in stores.
6. Communicate brand updates and product information through internal channels.
7. Ensure optimal store displays and product presentation.
8. Maintain stock levels and ensure the availability of testers and appealing displays.
9. Monitor popular products to prevent stock shortages.
10. Assist in launching new stores by setting up product displays and ensuring brand consistency.

1. Proven experience in developing and implementing strategies to achieve KPIs.
2. Experience in a fast-paced retail, beauty, or FMCG environment is highly desirable.
3. Minimum 3 years of relevant experience.

1. Excellent communication and interpersonal skills.
2. Proficiency in MS Office, including Outlook, Word, Excel, and PowerPoint.
3. Ability to upskill customers and retail teams on trends and product knowledge.
4. Strong organizational skills with the ability to prioritize and meet tight deadlines.

Minimum 3 years of relevant experience in retail, beauty, or FMCG sectors.

Sephora offers opportunities for personal development in Australia and New Zealand, access to a global network of luxury brands, product discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, life insurance, and a unique online learning platform.

Sephora fosters an inclusive and dynamic workplace culture, celebrating diversity and empowering employees to be their best. The brand is committed to creating a supportive environment where creativity and innovation thrive, encouraging staff to reimagine their future in the beauty industry.