Sephora Sales Advisor (Apprenticeship)

Sephora is a leading global beauty retailer known for an expansive assortment of cosmetics, skincare and fragrance. As part of the LVMH selective retailing portfolio, Sephora operates a network of flagship stores and digital channels that prioritize client experience, product expertise and trend-forward merchandising.

1. Welcome customers, deliver personalised consultations and recommend makeup, skincare and fragrance solutions that match client needs and preferences.
2. Drive sales and conversion by actively proposing Sephora products and services, and by following merchandising and promotional directives.
3. Create memorable client experiences through exceptional service, product demonstrations and sensory presentation of the brand.
4. Contribute to store operations including stock replenishment, visual merchandising, floor maintenance and point-of-sale transactions.
5. Participate in in-store events, commercial challenges and training modules as part of the alternance programme.
6. Build client loyalty through follow-up, product knowledge sharing and adherence to Sephora’s clienteling practices.

1. High school diploma (Baccalauréat) with specialization in sales or aesthetics (minimum requirement).
2. Candidate enrolled in, or seeking admission to, a Bac+2 vocational/technical programme via alternance.
3. Strong customer service orientation and a passion for beauty products and trends.
4. Ability to work effectively in a team, meet commercial targets and adapt to a fast-paced retail environment.
5. Professional presentation, punctuality and willingness to participate in scheduled training.

1. Customer service
2. Retail sales and merchandising
3. Product knowledge (makeup, skincare, fragrance)
4. Clienteling and relationship building
5. Point-of-sale (POS) operation and cash handling
6. Teamwork and communication

Entry-level — designed for candidates at the beginning of their retail career; no prior professional experience required, though previous customer-facing or retail exposure is a plus.

Baccalauréat (high school diploma) in sales or aesthetics; candidate must be preparing or eligible to prepare a Bac+2 qualification via an apprenticeship/alternance contract.

Sephora fosters a fast-paced, collaborative environment where diversity and inclusion are central. The company emphasizes continuous learning, on-the-job training and a team culture focused on client experience and professional development.