Sephora Sales Advisor (Apprenticeship)

Sephora is a leading global beauty retailer and part of the LVMH group, renowned for its broad assortment of prestige cosmetics, innovative in-store experiences and omnichannel approach. As an employer, Sephora emphasizes diversity, continuous learning and internal mobility, offering structured training programs and career paths across retail and corporate functions.

1. Deliver a warm, professional welcome and personalised product advice to clients to drive conversion and customer loyalty.
2. Recommend and demonstrate cosmetics, skincare and fragrance products aligned to client needs and Sephora services.
3. Achieve individual and collective sales targets through proactive selling, cross-selling and participation in commercial challenges.
4. Contribute to in-store merchandising, stock replenishment and visual presentation to maintain brand standards.
5. Participate in store activations, promotional events and training modules as part of the apprenticeship curriculum.
6. Ensure efficient use of point-of-sale systems and follow store procedures for transactions, returns and client records.

1. Minimum French Baccalauréat, preferably with a specialization in sales or aesthetics.
2. Candidate enrolled or intending to prepare a Bac+2 (or higher) diploma through an alternance/apprenticeship programme.
3. Strong customer-service orientation and a genuine interest in beauty and cosmetics.
4. Ability to work retail hours, including evenings and weekends; flexible and team-oriented mindset.

1. Customer service and consultative selling
2. Product recommendation and demonstration (makeup, skincare, fragrance)
3. Team collaboration and communication
4. Visual merchandising and basic stock management
5. Adaptability to training and structured learning programmes

Entry-level role suited to recent graduates or current students; no prior professional experience required. Previous internships or part-time experience in retail or beauty environments is advantageous but not mandatory.

Minimum Baccalauréat (high-school diploma) — preferably in sales or aesthetics; candidate should be enrolled to prepare a Bac+2 or higher via an alternance/apprenticeship contract.

Sephora cultivates an inclusive, team-driven culture where authenticity and diversity are valued. The company prioritises professional development through formal training and on-the-job learning, fostering a dynamic retail environment focused on customer experience and creativity.