Sephora Retail Supervisor

Riyadh • Saudi Arabia

Wednesday, May 21, 2025

Sephora, a leading global beauty retailer, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its curated selection of beauty products and innovative retail experiences, Sephora offers employees the opportunity to work in a dynamic environment that values creativity, diversity, and excellence. As part of the LVMH family, Sephora provides unparalleled career growth opportunities within the luxury retail sector.

1. Oversee the financial and operational management of stores within the assigned area, ensuring the achievement of sales and KPI targets.
2. Support, coach, and develop store teams to implement retail plans and exceed performance objectives.
3. Ensure exceptional retail and operational standards across all Sephora stores in the designated area.
4. Drive sales and profitability through the performance and development of Store Managers and their teams.
5. Provide leadership and strategic direction to store teams, aligning with the company's vision.
6. Monitor and report on performance KPIs, identifying areas for improvement.
7. Ensure compliance with Sephora's operational policies and procedures.
8. Optimize store operations to enhance productivity and efficiency.
9. Maintain Sephora's merchandising standards and support key product launches.
10. Develop and execute people development plans in collaboration with training and education teams.
11. Lead by example in fostering a customer-centric service culture.
12. Monitor market and customer trends, providing insights to the Offer and Marketing Team.

1. Minimum of 5-7 years of experience in sales, operations, and/or services within the beauty or retail industry.
2. Proven leadership and management skills.
3. Comprehensive knowledge of the beauty industry and current market trends.
4. Familiarity with the Saudi market.
5. Proficiency in Microsoft Office, particularly PowerPoint and Excel.
6. Fluency in Arabic and English.
7. Valid driving license.

1. Strong communication skills.
2. Flexibility, adaptability, and creativity.
3. High achievement drive and motivation.
4. Ability to lead change and work collaboratively.
5. Customer-focused mindset.

A minimum of 5-7 years in sales, operations, or services within the beauty or retail industry is required.

Sephora offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a dynamic work environment that fosters creativity and innovation.

Sephora's workplace culture is characterized by a commitment to excellence, innovation, and inclusivity. Employees are encouraged to express their creativity and contribute to a collaborative environment that values diversity and teamwork. As part of the LVMH group, Sephora embraces a culture of luxury and customer obsession, ensuring a premium experience for both employees and clients.