Sephora Retail Specialist

Madrid • Spain

Tuesday, April 29, 2025

Sephora, a distinguished member of the LVMH group, is a global leader in the beauty retail sector. With a presence in over 35 countries and a workforce exceeding 56,000, Sephora is committed to inspiring customers and empowering employees to express their unique beauty. The brand is renowned for its innovative omnichannel approach, offering immersive and personalized experiences across more than 3,200 stores and cutting-edge digital platforms. Sephora prides itself on a diverse selection of over 500 prestigious brands, including its own Sephora Collection, and is dedicated to fostering an inclusive and inspiring environment.

1. Lead and manage the retail team to achieve sales targets and enhance customer satisfaction.
2. Oversee and optimize key performance indicators (KPIs) to drive business results.
3. Develop and implement action plans to improve store performance.
4. Ensure exceptional customer service and maintain high standards of store presentation.
5. Collaborate with team members to create a dynamic and engaging retail environment.

1. Minimum of 1 year experience in team management.
2. Proven track record in retail, preferably in the cosmetics sector.
3. Proficiency in managing sales KPIs.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Analytical skills to interpret sales data and develop strategies.
4. Proficiency in English and other languages is advantageous.

At least one year of experience in managing retail teams, with a focus on driving sales and customer satisfaction.

The position offers a permanent contract with a comprehensive benefits package, including opportunities for professional growth and development within a dynamic and fun work environment.

Sephora fosters a culture of inclusivity and innovation, encouraging employees to unleash their creativity and be their authentic selves. As part of the LVMH family, Sephora is committed to reimagining the future of beauty through a collaborative and empowering work environment.