Sephora Retail Assistant
Sephora, a distinguished member of the Louis Vuitton Moet Hennessey (LVMH) Group, stands as a global leader in the beauty retail industry. With a presence across Australia and New Zealand, Sephora offers a dynamic work environment within its expansive network of stores and a robust online platform. As part of the world's largest luxury goods conglomerate, Sephora provides unparalleled opportunities for career growth and development within the high-end luxury sector.
- Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
- Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
- Promote the features and benefits of Sephora's CRM program to enhance customer experience.
- Participate in cross-training and in-store beauty expert training sessions.
- Share product knowledge and beauty trends with customers and team members.
- Maintain store standards and contribute to a positive team environment.
- Previous sales experience in a retail or customer-facing environment.
- Excellent interpersonal skills to build relationships with clients and team members.
- Availability to work during key trading times, including late nights and weekends.
- Strong customer service skills.
- Ability to observe and adapt to new beauty trends and techniques.
- Effective communication and teamwork abilities.
- Proficiency in promoting CRM programs and product features.
Previous experience in retail or a customer-facing role is required.
$28.08 per hour plus superannuation and weekend loading.
Benefits include gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and access to a unique online learning platform.
Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and empowering employees to thrive. As part of the LVMH Group, Sephora encourages continuous learning and career advancement within a supportive and innovative environment.

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