Sephora Retail Assistant

Sydney • Australia

Friday, October 17, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, stands as a beacon in the beauty retail industry. Known for its commitment to diversity and innovation, Sephora operates approximately 35 stores across Australia and New Zealand, with a robust online presence and plans for continuous expansion. The brand offers a dynamic work environment with opportunities for growth within the broader LVMH group, renowned for its portfolio of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Promote and educate customers on the benefits of Sephora's CRM program.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain product knowledge and stay updated on the latest beauty trends.
6. Collaborate with fellow Beauty Advisors to enhance team performance.

1. Previous sales experience in a retail or customer-facing environment.
2. Ability to work flexible hours, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Keen interest in beauty products and trends.
4. Ability to work collaboratively in a team environment.

Beginner level experience in retail or customer service is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and development. As part of the LVMH family, employees are part of a global community committed to excellence and innovation in the luxury sector.