Sephora Retail Assistant

Sydney • Australia

Friday, October 17, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH, stands as a beacon of innovation and diversity in the beauty retail sector. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores, complemented by a dynamic online platform. The brand is renowned for its commitment to expanding the perception of beauty and empowering individuals through its diverse product offerings and inclusive work environment.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field training.
4. Promote Sephora's CRM program and its benefits to customers.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Collaborate with fellow Beauty Advisors to share knowledge and enhance customer experiences.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days, including late nights and weekends, during key trading times.

1. Excellent interpersonal skills to build relationships with clients and team members.
2. Ability to observe and adapt to new products and beauty trends.
3. Strong communication skills to effectively share product knowledge.

Previous sales experience in a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental and personal leave, health and well-being initiatives, life insurance, and a fun social calendar.

Sephora fosters an inclusive and dynamic workplace culture that celebrates diversity and encourages continuous learning and career growth. As part of the LVMH family, employees have access to a global network of luxury brands and opportunities for advancement.