Sephora Retail Assistant

Sephora, a premier global beauty retailer, is a part of the esteemed Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With approximately 35 stores across Australia and New Zealand, alongside a burgeoning online presence, Sephora is committed to expanding its footprint. The company offers diverse opportunities not only in retail but also at its head office located in Sydney CBD, fostering a dynamic environment for career growth within the luxury sector.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program and its benefits to customers.
4. Engage in continuous learning through Sephora's online platform and in-store training sessions.
5. Collaborate with fellow Beauty Advisors to enhance team knowledge and customer service.
6. Maintain product knowledge and stay informed about the latest beauty trends and techniques.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability to work three full days across key trading times, including late nights and weekends.

1. Excellent interpersonal and communication skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Keen interest in beauty products and trends.

Beginner level experience in retail or customer service is required.

$28.08/hr plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a vibrant social calendar.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company is committed to creating a supportive atmosphere where all employees can thrive and contribute to the brand's success.