Sephora Retail Assistant

Sephora, a leading global beauty retailer, is part of the prestigious Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a presence in Australia and New Zealand, Sephora operates approximately 35 stores and a growing online platform, with plans for continued expansion. The company offers diverse career opportunities, including roles at its head office in Sydney CBD.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's diverse range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program and its benefits to customers.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Share product knowledge with customers and team members.
7. Maintain availability for key trading times, including late nights and weekends.

1. Strong customer service skills and ability to create a positive shopping experience.
2. Knowledge of beauty trends and techniques.
3. Ability to promote and explain CRM programs.
4. Willingness to participate in continuous learning and training.
5. Excellent interpersonal skills for building relationships with customers and team members.

Previous sales experience in a retail or customer-facing environment is required.

$28.08 per hour plus superannuation and weekend loading.

Sephora offers opportunities for personal development, store discounts up to 45%, gifted products, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a fun social calendar.

Sephora celebrates diversity and is committed to fostering an inclusive environment for all employees. The company values continuous learning and encourages employees to explore and expand their knowledge within the beauty industry.