Sephora Retail Assistant

Sydney • Australia

Wednesday, August 27, 2025

Sephora, a distinguished member of the global luxury conglomerate LVMH (Louis Vuitton Moet Hennessey Group), stands as a beacon of beauty retail excellence. With a robust presence across Australia and New Zealand, encompassing approximately 35 stores and a burgeoning online platform, Sephora is committed to expanding its footprint year on year. The brand offers diverse opportunities not only within its stores but also at its head office located in Sydney's Central Business District.

1. Inspire and assist customers in discovering and embracing their unique beauty needs.
2. Provide exceptional customer service across all departments, including beauty, skincare, haircare, and wellness.
3. Participate in onboarding training and continuous learning via Sephora's online platform and field trainers.
4. Promote and educate customers about Sephora's CRM program and its benefits.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Share knowledge of iconic brands with customers and team members.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen observation of new products and beauty trends.
3. Ability to create a welcoming and inclusive customer experience.

Beginner level experience in sales or customer-facing roles is required.

$35.10 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, product discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health programs, life insurance, and a dynamic social calendar.

Sephora fosters a culture of diversity and discovery, encouraging employees to embrace their individuality while contributing to a collaborative and inclusive environment. As part of the LVMH community, employees have endless opportunities for career growth and exploration.