Sephora Retail Assistant

Sephora, a distinguished name in the global beauty retail sector, is part of the esteemed Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora operates approximately 35 stores and a burgeoning online platform, with plans for continued expansion. As an employer, Sephora offers a dynamic environment where diversity and discovery are celebrated, providing employees with opportunities for growth within the global network of high-end luxury brands.

1. Provide exceptional customer service by creating a welcoming environment and addressing customer needs.
2. Assist customers in discovering Sephora's beauty, skincare, haircare, and wellness products.
3. Promote Sephora's CRM program to enhance customer experience.
4. Participate in cross-training and in-store beauty expert training sessions.
5. Maintain knowledge of new products and beauty trends.
6. Collaborate with team members to share and expand product knowledge.
7. Support store operations during peak trading times, including late nights and weekends.

1. Previous sales experience in a retail or customer-facing environment.

1. Excellent interpersonal and communication skills.
2. Ability to build relationships with clients and team members.
3. Keen interest in beauty products and trends.
4. Adaptability to participate in continuous learning and training.

Beginner level experience in sales or customer service is required.

$27/hr plus superannuation and weekend loading.

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture where employees are encouraged to express their individuality and creativity. The company is committed to providing a supportive environment that celebrates diversity and promotes continuous learning and career growth.