Sephora Retail Assistant

Sydney • Australia

Tuesday, April 29, 2025

Sephora, a prestigious brand under the global luxury conglomerate LVMH, is renowned for its innovative approach to beauty retail. With a significant presence across Australia and New Zealand, Sephora offers a dynamic work environment with opportunities for career growth within its expansive network of high-end luxury brands. The company is committed to fostering diversity and empowering its employees to redefine beauty standards.

1. Provide exceptional customer service by creating a welcoming environment and addressing unique customer needs.
2. Assist customers in discovering Sephora's range of beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding training and continuous learning through Sephora's online platform and field trainers.
4. Promote Sephora's CRM program to enhance customer experience.
5. Engage in cross-training and in-store beauty expert training sessions.
6. Share product knowledge and beauty trends with customers and team members.

1. Previous sales experience in a retail or customer-facing environment.
2. Availability for key trading times, including late nights and weekends.

1. Excellent interpersonal skills for building relationships with clients and team members.
2. Keen interest in beauty products and trends.
3. Ability to provide a high-quality customer experience.

Previous experience in sales or customer service within a retail environment is required.

$27/hr plus superannuation and weekend loading.

Sephora offers a range of benefits including personal development opportunities, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a fun social calendar.

Sephora prides itself on being an equal opportunity employer that celebrates diversity and fosters an inclusive environment. The company is dedicated to creating a workplace where all employees can thrive and contribute to the brand's innovative spirit.