Sephora Retail Assistant

Sydney • Australia

Tuesday, February 18, 2025

Sephora, a distinguished member of the global luxury conglomerate Louis Vuitton Moet Hennessey Group, is a leading beauty retailer committed to diversity and discovery. With approximately 30 stores across Australia and New Zealand, alongside a burgeoning online presence, Sephora offers a dynamic environment for career growth and personal development. The brand is renowned for its innovative approach to beauty retail and is headquartered in the vibrant Sydney CBD.

1. Provide exceptional customer service by creating a welcoming environment and addressing individual customer needs.
2. Advise customers on beauty products, skincare, haircare, and wellness offerings.
3. Promote Sephora's CRM program and its benefits to customers.
4. Participate in continuous learning through online platforms and in-store training sessions.
5. Collaborate with team members to enhance product knowledge and customer experience.
6. Maintain awareness of new products and beauty trends.

1. Strong interpersonal skills and ability to build relationships with clients and team members.
2. Keen interest in beauty trends and products.
3. Ability to provide a high level of customer service.
4. Willingness to learn and participate in training sessions.
5. Sales experience in a retail or customer-facing environment.

Previous sales experience in a retail or customer-facing environment is preferred.

$27/hr + Super + Weekend loading

Sephora offers a comprehensive benefits package including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health programs, life insurance, and a vibrant social calendar.

Sephora fosters an inclusive and diverse workplace culture, celebrating individuality and encouraging continuous learning and growth. As part of the LVMH community, employees have access to a wealth of resources and opportunities for career advancement within the global luxury sector.