Sephora Retail Assistant

Sydney • Australia

Monday, February 17, 2025

Sephora, a prestigious member of the global Louis Vuitton Moet Hennessey Group, stands as a beacon of beauty and luxury retail. As the world's largest luxury goods conglomerate, LVMH offers unparalleled opportunities for career advancement and personal growth. Sephora's presence in Australia and New Zealand encompasses approximately 30 stores, complemented by a robust online platform, with plans for continued expansion. The brand is renowned for its commitment to diversity, innovation, and excellence in the beauty industry.

1. Provide exceptional customer service and create a welcoming environment for customers.
2. Assist customers in discovering and selecting beauty, skincare, haircare, and wellness products.
3. Participate in initial onboarding and continuous learning through Sephora's online platform and field trainers.
4. Support customers in understanding the benefits of Sephora's CRM program.
5. Engage in cross-training and attend in-store beauty expert training sessions.
6. Collaborate with fellow Beauty Advisors to share knowledge and insights.
7. Maintain awareness of new products and beauty trends.

1. Strong interpersonal and communication skills.
2. Ability to create an exceptional customer experience.
3. Keen interest in beauty trends and products.
4. Willingness to learn and adapt in a fast-paced environment.
5. Ability to work collaboratively in a team setting.

Previous sales experience in a retail or customer-facing environment is preferred.

$27 per hour plus superannuation and weekend loading.

Sephora offers a range of benefits including opportunities for personal development, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, mental health well-being programs, life insurance, and a fun social calendar.

Sephora is dedicated to fostering an inclusive and diverse workplace culture where employees are encouraged to express their individuality. The brand values continuous learning and development, providing a supportive environment for career growth within the global LVMH community. The company celebrates diversity and is committed to equal opportunity employment practices.